• All the information that you provide us is confidential. We do not sell, trade, or rent your personal information, including e-mail addresses to others.
• Shipping cost is not refundable.
• All prices are subject to change without notice.
• Absolutely no returns without prior written authorization.
• Unauthorized returns will not be accepted and may be shipped back at customer Expense.
• We Do Not make marketing phone calls. We will call you if there is any problem with your order, or if you request our phone call.
• When you send e-mail or other communication to us, we may retain those communication in order to process your requests and improve the quality of our service.
• If you have any suggestion about our website, please summit to info@kimberlyonline.net

Payments
We accept wire transfer, credit cards, C.O.D, certified checks, pay/Pal.

SHIPPING & HANDING
- All order will be shipped by U.P.S (United Parcel Services), U.S Postal
Services (United State Postal Services), FedEx (Federal Express).
- All order received by 12:00 pm will be shipped the same day, orders
Placed after 12:00 pm will be shipped the next business day.
- Orders over $ 75.00 have free shipping.

CANCELLATION POLICY
- Any order must be cancel before shipment confirmation.
- Please submit any cancellation via e-mail to customerservice@kimberlyonline.net, or info@kimberlyonline.net.
- In order to process your cancellation you must provide: Full name, order number, item number, and e-mail and phone number.

RETURN POLICY
- All merchandise can be return if you are not satisfied, or if our merchandise
Is found faulty or damage within 15 days of delivery.
- Absolutely no return without prior written authorization.
- All merchandise must be returned in the same condition as you received with all original product packing, label etc.
- All return and exchange items are subject to inspection in order to receive full refund.
- Absolutely not return in underwear Due to health code regulation.
- Shipping cost is not refundable.